Technical Support
Benefit from our Technical Expertise
To ensure your sawing processes run precisely, efficiently, and reliably, our Technical Support team is here to help. Whether on-site or via remote assistance – we analyze, advise, and optimize together with you. Our goal: to increase your efficiency, reduce costs, and enhance process reliability.
Our Services at a Glance
Technical Support
- Assistance with the initial use of the optimal saw band
- Execution of cutting tests directly at your site
- Machine check: inspection of relevant components and wear parts
Technical Consulting
- Support with technical challenges and problem-solving
- Joint selection of the ideal saw band for your application
- Recommendation of optimal cutting parameters for maximum blade life and precision
Cutting Cost Analysis
- Detailed analysis of materials and cutting processes
- Cutting trials to optimize your productivity
- Reduction of cost per cut
Process Optimization
- Analysis and improvement of material feeding, sawing processes, post-processing, and logistics
- Development or adaptation of special products for individual requirements
- Technical support for the sustainable enhancement of your process performance
Technical Training
- Customized training programs for your team
- Practical knowledge for the optimal use of our saw bands and solutions
Problem Solving
- Support in case of acute technical issues
- Development of suitable solutions for your production requirements
Complaint Management
- Transparent and prompt handling of complaints
- Clarification of technical questions and root cause analysis
- Derivation of measures for process improvement
Get Technical Support Now
We’ll be happy to advise you on all technical questions regarding band selection, operating parameters, and process optimization.
Or use the Bichamp “Saw Navigator” to quickly find suitable product information, comparison products, band recommendations, and parameter guidelines for your specific application.
